FREQUENTLY ASKED QUESTIONS
1. How do I book a personalised email consultation?
Visit the INSIGHT page. It is advised to have an email recommendation prior to ordering items.
2. How do I choose and order products?
Contact us by email. Explore the INSIGHT page first. If you are sure about what you want to order, simply click 'Add to Cart' and make your payment. Orders are confirmed within 24-72 hours.
Make sure to provide, along with your correct shipping details, your correct hand/arm circumference or other applicable measurements/sizes/requirements. Either provide this in the order, or send it by email immediately afterwards.
3. Is it legit & safe to order?
All our services and items are backed up by our guarantees of authenticity and reliability. Payments are mediated through PayPal, and we do not have access to your card details at any time, nor do we keep any of your personal information unless you would like to be added to our newsletter. SIDDHAPOWER is a part of Siddhanta Yoga Academy. We are a not-for-profit organisation. Choosing to buy SIDDHAPOWER items, you support our development and charitable initiatives. All items are ISO-certified. Our partners are not only one of the oldest and most reliable suppliers of spiritual items, they are also of genuine spiritual dedication, too. All the items are activated & spiritually charged by Jivanmukti through a spiritual transmission.
4. How do I pay?
Secure payments can be made with any credit card via PayPal or with your PayPal balance.
5. Where do you ship, and how long does it take?
Shipping is worldwide with few exceptions. We use the most efficient shipping methods (DHL or Fedex), and items ship out in 3 to 7 business days. Tracking is provided once they ship.
6. What is the Return Policy?
We offer refunds or exchanges on purchases in limited circumstances, if:
a. products are returned within 7 days of receipt in the same condition as they were in when they were delivered to a client.
b. in our fair opinion, there is a good reason, provided in an email along with a picture of the condition of the item.
For any inquiries or returns, send us an email, and we will revert to you within the next 72 hours & guide you from there. All the return shipping expenses are on the client. After the product has been sent back to us and inspected, we shall issue a refund or send you a new item.
7. Can I order for a friend/ family member?
Yes, You can. In this case, provide us with your friend's/family member's address. If it's for a special occasion, make sure you place your oder at least 10 business days prior to the date in question and/or make a special note of the urgency (provide us with the specific date). If you need a special gift packaging, specify in the notes on checkout.